Attention to Myshop Buyers - Page 3

Rathyl · 5 Jun 2007

Well, I think the issue is in using the items. Its easy to remove items, but not if they are half or all in use/used... If you don't know why you have the item, simply don't use. In this case though, its a direct scam, so thats how I see it getting through. Sick people really.

On another note, I wish you luck in your response at least. I know I look at stuff that way as well. I've often wanted to do test cases in other games if I feel the GMs are going in the wrong direction. Best of luck to ya for whatever happens. From a complete and absolute stranger.

Fin · 5 Jun 2007

hmm? i nvr got gifted before. also wondering whether do you have to accept the gift before it reaches your myshop inventory? or as long as u have them in friends list you're screwed?

chaoslucifer · 5 Jun 2007

Originally Posted by Fin

hmm? i nvr got gifted before. also wondering whether do you have to accept the gift before it reaches your myshop inventory? or as long as u have them in friends list you're screwed?

items will automatically appear under gift lists and considered "sold" in a sense. Screwed i would say. Mainly because you need to buy first before you can send.

However in my situation. Its weird.
Someone gifted me items and i was, instead, being asked to pay instead of that particular person. My possible conclusion would be the system is unable to locate the gifter's payment and thus directed to gifted victims who used the product and in turn forces them to pay to cover the costs made by culprit.

Fin · 5 Jun 2007

yeah. figured the person who did the fraud gave falsified personal information thus the inability to be tracked down. so you're the next best.

it is natural for your account to be frozen pending investigations with valid reasons. i'd say the best option would be to wait, and if otherwise request for your own self to pay the amount.

Inune · 5 Jun 2007

On the topic of getting accounts banned intentionally by gifting them fraudulent MyShop stuff: it sounds like the reason Luci was banned was because he used the items that were fraudulent. I would venture to guess this means that you can't just get anyone on your friend's list banned by gifting them stuff and then rescinding payment. As long as you only buy stuff from people you know and trust, and don't use any items gifted to you by random people until like several weeks/months/whatever out when nTreev obviously would have caught the scam by then, I think you'd be fine.

Anyway, ***, from reading through the posts in the thread it sounds like you might already have enough to cover the cost, but if all the people who have already posted that they'll donate do so and you're still short, PM me in game or something; I'll put 5$ in for it.

chaoslucifer · 5 Jun 2007

Originally Posted by Fin

yeah. figured the person who did the fraud gave falsified personal information thus the inability to be tracked down. so you're the next best.

it is natural for your account to be frozen pending investigations with valid reasons. i'd say the best option would be to wait, and if otherwise request for your own self to pay the amount.

paying for myself is impossible without credit cards lol. singapore and america is like.... half a globe around?
Between, they insisted "money order" to be made to them which is only applicable to american and canadian residents. (head shot to me)
Secondly, its in a form of cheque sent to them (another head shot)

Internet payment will not be accepted by them. (3rd head shot) =/

SEGAMew · 5 Jun 2007

It's so easy to scam. I accidentally did it in a sense before o__o;; We won't get into that.

STEPS:
1) Get a credit card
2) Activate
3) Get Paypal account
4) Sign card to Paypal
5) Blah blah
6) Gift person
7) Report card stolen or dispute payment
8) PROFIT

Works better before you pay off your card .___. But anyway, we unneedingly need to use more caution ><

NoeJeko · 5 Jun 2007

You're also overlooking another possibility. I don't know the person in question, but it *could* be an honest mistake.

Person charges points on PayPal via bank draft and not credit card.
Person gifts item
Bank has insufficient funds to cover PayPal draft (PayPal takes about 3 days to post)
PayPal denies payment to Ntreev due to NSF.

While I'm not saying people won't attempt to scam - there is a possibility that honest mistakes could happen from time to time.

chaoslucifer · 5 Jun 2007

GM Answer

For security reasons, we are not able to discuss the nature of other's account. If you have any questions regarding the procedure to bring the account balance back to zero, please refer to your previous reply for more information.

Billing Support
Trickster Online

Looks like they are only keen on getting that money.............. >_>

For security reasons, the payment has to be made in a form of Money Order in U.S. dollars. No other payment method will be accepted.

Lol i can forget about TO now.........

NoeJeko · 5 Jun 2007

I have sent a 1:1 support about this asking of the possibility of another user (me) who has a verified PayPal account making this payment.

chaoslucifer · 5 Jun 2007

Originally Posted by *******

I have sent a 1:1 support about this asking of the possibility of another user (me) who has a verified PayPal account making this payment.

most probably they will reply with "For security reasons blah blah blah....." i'm sure of it and in the end still via money order only

Lol forget it, my account isn't going anywhere besides being frozen

NoeJeko · 5 Jun 2007

That's cool - I'm capable of getting a money order in US$ - I do live here. As long as they'll let it come from someone else.

It'll take a week or so; I'll need to collect the donations, transfer it to my bank account, then get the money order but it's better than nothing, eh?

chaoslucifer · 5 Jun 2007

Originally Posted by *******

That's cool - I'm capable of getting a money order in US$ - I do live here. As long as they'll let it come from someone else.

It'll take a week or so; I'll need to collect the donations, transfer it to my bank account, then get the money order but it's better than nothing, eh?

errr... hold it, i didn't approve of the donations yet ._.

NoeJeko · 5 Jun 2007

I'm just seeing if they'll allow it lol...

shmoo83 · 5 Jun 2007

*** I don't know how to help, but if there is any way you can tell, just let me know.

I'm with you on this to help Luci.

Pernese · 5 Jun 2007

Originally Posted by chaoslucifer

lets wait for TO management team response. which will be 24 hours later >.>.
I hope this serves as a wake up call to them about the fraud and tighten up their e-commerce securities

I've been close to the fraud process used by some online services in the past, and the unfortunate truth is that no matter how secure you are, a dishonest customer can always scam you.

Chargeback 101 folks, the customer can *ALWAYS* get their money back in America. There is *NO* way for a company to defend itself 100% against a dishonest customer with credit card processing in America. You can have them input their name, address, match the shipping address to the billing address, show records that the item was shipped to the shipping address, you can match their signature to public records of their signature, you can have them input their social security number. No matter what, if the dishonest customer wants their money back and their financial institution allows it, they can file a "compliance chargeback" which basically states "I don't care how much proof you have that I paid for this, it's fraud and I get my money back now"

Now realistically speaking, the more evidence the merchant has against you (in other words, proof that you really were the person who purchased the product or service), the less likely your financial institution will be willing to fight on your behalf, since chargeback processing costs both your financial institution and the merchant money. Additionally, your financial institution may (read: almost guaranteed) require you to sign and execute an affidavit certifying that you have not made the purchase yourself and that you authorize the merchant to prosecute the offending party to the fullest extent of the law. This means that if the company really does have that mountain of proof against you, you could be sent to prison for credit fraud. HOWEVER, many companies lack the time and resources to pursue all these cases, especially when the amounts disputed are so low, which presents an interesting exploitative loophole for dishonest people.

Since you can always get your money back from a credit card transaction in America, most online service providers (and really, most companies in general that accept credit card payments) will only accept a money order drawn in their own national funds for repayment of the lost amount since there's no way you can get your money back from that company for a money order. It would be convenient if we could just help luci with a paypal transaction, but its kind of like if you bounce a check, the merchant won't accept another check as repayment.

It's really unfortunate when something like this happens to someone who *didn't* file a chargeback themselves, but if anything it only serves as a stern reminder to me to always buy my own My Shop points.

Fin · 5 Jun 2007

hey chaos. speaking from a fellow singaporean, there are definitely many ways to resolve the money issue.

ok, if you are uncomfortable receiving donations. then take it that you are buying this amount in galder like you did for the repairs.

18 repairs x 4m galders = 72m estimate.

that would just be another means of payment if you do not wish for help from people.

people/friends are there to help you, repay them honestly and justly in due time, that's how friendships remain and aren't lost. $5 from a single person of ten isn't going to ruin them much. if you really want to repay in real money, you can go through me to repay them as i have paypal and if you deem me trustworthy

*edit. upon reading the above post, one way would be to do the opposite and receive the donations on his end and mail it to the US.

*note. chaoslucifer, i don't really know how old you are and don't want to judge. there are many singaporean players too who can try to help you out.

NoeJeko · 5 Jun 2007

I'm not suggesting to do this and have him repay us. If he wants to repay the favor, he can help a friend of his in need when he has the means to do so.

It's not about the money; it's about helping out a friend in need.

chaoslucifer · 5 Jun 2007

it would be unfair to others who could possibly fall into these situations but unable to receive any help they need =/.

*note. chaoslucifer, i don't really know how old you are and don't want to judge. there are many singaporean players too who can try to help you out.

I'm 18 and i like being a kid.... i know.. dont give me a sarcastic look ._.

djr · 5 Jun 2007

i could help you as well.. =) maybe around US$5 or so since im a still a student. Don't really know Luci that well, but have been in PvP with him a few times and he's a fun person.

Ntreev is just greedy, they are not really making a "financial lost" as the items are not even produced as a product through a manufacturing proess. its just a "click" on the comp.. lol. they should even ban people with solid evidence just coz others scam them, unless they can prove the "victim is the scammer". this is so unfair as a consumer.

Originally Posted by chaoslucifer

it would be unfair to others who could possibly fall into these situations but unable to receive any help they need =/.

I'm 18 and i like being a kid.... i know.. dont give me a sarcastic look ._.

well, maybe you can consider yourself lucky to have so many people willing to help you out of this =)